matt10999's profile

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1 Message

Sun, Nov 22, 2020 5:00 PM

Access old email account?

Is it possible for a former customer to retrieve emails from their account?

For instance, after moving to an area that does not have comcast, and therefore canceling service.

 

Responses

BruceW

Gold Problem Solver

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22.4K Messages

7 m ago

You can continue to use your Comcast.net email addresses if you logged into each of them in the 90 day period prior to disconnecting your service. Each email address will remain active as long as you access it at least once every nine months.

See https://www.xfinity.com/support/articles/email-only-faqs
and https://www.xfinity.com/support/articles/using-email-only

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