Visitor

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1 Message

09/24/2026 4:06 PM

access my email account

I do not know how to access my old email account. 

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Official Employee

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2.5K Messages

7 hours ago

Hello, @user_2sj5xq how long has it been since you signed into the email account? If it's a Comcast.net email address you would have needed to sign in before it was deleted. If inactive email accounts were not used for a long period of time they were deleted. 

 

https://www.xfinity.com/support/articles/email-activity

Expert

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121.5K Messages

3 hours ago

The concern is not "accessibility / disability" help related............ Topic moved here to the proper help section.

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