access denied

I am getting this message. It worked fine about five hours ago. Same computer, same WIFI, same browser(chrome).

You don't have permission to access "http://www.xfinity.com/" on this server.

Reference #18.8793517.1683776088.767c585

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Accepted Solution

user_BJV712

Contributor

•

23 Messages

2 years ago

I was able to access the page a half hour after I posted my original comment without changing anything. Obviously, a problem on xfinity end.

1

0

CCCam

Official Employee

•

232 Messages

Hello there. I haven't heard about any issues with the site, but I'm happy to hear you are able to access the site again.

I no longer work for Comcast.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

2 years ago

0

Again

Expert

•

31.1K Messages

2 years ago

@BJVoght

I am getting this message. It worked fine about five hours ago. Same computer, same WIFI, same browser(chrome).

You don't have permission to access "http://www.xfinity.com/" on this server.

Reference #18.8793517.1683776088.767c585

Have you cleared your cache and cookies? Tried a different browser?

0

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user_BJV712

access denied

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user_BJV712

CCCam

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