user_9814e4's profile

Visitor

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1 Message

Friday, January 3rd, 2025 12:46 AM

Access Denied message when I try to open my emails on my phone

About one hour ago, I started receiving the following message when I tried to access my email on my Iphone: ACCESS DENIED You don't have permission to access "http://login.xfinity.com/login?" on this server. Reference #18.6d24c317.1735864419.dbf97685 https://errors.edgesuite.net/18.6d24c317.1735864419.dbf97685

Official Employee

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1.7K Messages

6 months ago

@user_9814e4  Are you seeing this on a specific email or all of them? 

 

(edited)

Visitor

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2 Messages

4 days ago

This keeps happening to me 

You don't have permission to access "http://login.xfinity.com/login" on this server.

Reference #18.5060d017.1751266840.a90b429e

https://errors.edgesuite.net/18.5060d017.1751266840.a90b429e

Official Employee

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1.6K Messages

@user_bejdgi I’m sorry to hear you're having an issue with accessing your emails on your phone. Are you using the mail app on your phone? Is this happening with all your emails or just a few? I would like for you to try accessing your emails using this link https://www.xfinity.com/email

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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