Receiving emails

@Again​ Thanks for the reply. I've received a number of messages that I'm not connecting to the IMap server.

I changed the password within XFinity

Further: I changed the password on the XFinity website, which accepted the update. When I go to my Thunderbird client and attempt to download email messages, I get an alert that the IMap server does not recognize my password, and there are radio buttons to retry (which is unsuccessful) or to change the password. I enter the new password which XFinity accepted, with the same result - it is not recognizing my email address and password.

@Areische​ 

If you've changed your password for the website, you also need to change it within Thunderbird, otherwise, you won't be able to receive or send in Thunderbird.

In Thunderbird, click on Tools/Preferences

Then in the left pane click on Privacy & Security

In the right pane scroll down to Passwords/Saved Passwords...

In the box that pops up click on Show passwords

Find your old password for your email account and highlight it

Click on Remove

X out of that box

Close the Preferences tab and close Thunderbird

Restart Thunderbird and when it asks for your password, type in your new password