jameil's profile

Frequent Visitor

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8 Messages

Tuesday, January 5th, 2021 4:00 PM

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new email goes to trash folder?

Over the last several days my email is not going into my inbox but instead it goes to the trash folder. How can I correct this?

Expert

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29.5K Messages

3 years ago

Check to see if there is a filter set up to send messages to the Trash folder.  On the Inbox page click on the gear icon in the upper right corner, then on Settings>>>>>>Filter rules.  If there is one delete it and then change your password.

Frequent Visitor

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8 Messages

3 years ago

Thanks, but there is nothing under filter rules.

 

 
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