Visitor
•
3 Messages
Error Mail Server Denies Access
I'm logging into the webmail at connect.xfinity.com and trying to access my email on a new user account I've created, and I get this message.
Visitor
•
3 Messages
I'm logging into the webmail at connect.xfinity.com and trying to access my email on a new user account I've created, and I get this message.
Accepted Solution
XfinityCSAEmail
Official Employee
•
852 Messages
5 m ago
@user_190857
Good morning,
It appears that the mailbox was never created, did you ever receive a notice to accept Terms & Agreement? I have manually refreshed and created the mailbox for you regardless. Please try again and let me know if you continue to see issues.
1
BruceW
Gold Problem Solver
•
23.7K Messages
5 m ago
Do you get the same result if you visit https://my.xfinity.com/ and click on the envelope icon?
Note: Be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post (scroll down to the Comment box) the author of the post you are Commenting on is notified of your response. But if you click Reply, the author of the post you are Replying to is NOT notified and may not be aware of your response.
(edited)
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