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12/15/2021 Residential Email Maintenance Notice
Hello folks,
We're going through a migration process for a portion of the Residential Email platform, and as such, there have been some changes to the outbound platform. Generally speaking, no changes should need to be made.
If you've specifically hard-coded your outgoing SMTP server to something other than "smtp.comcast.net" in a third-party client (Outlook, Thunderbird, mobile phones, etc), you may experience issues. Please revert that setting to "smtp.comcast.net", and the functionality should return.
This will not affect webmail users.
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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.
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