Visitor
•
1 Message
You sent me a phone I dont use, and I'm getting billed for it
Why are you billing me for a deactivated line for a phone that you sent me that I don't use
Visitor
•
1 Message
Why are you billing me for a deactivated line for a phone that you sent me that I don't use
XfinityBradM
Official Employee
•
1.6K Messages
3 hours ago
@user_1iyvwb Was the phone returned within 14 days after it was purchased through us? If there was a promotional term associated with the device and the line was canceled within the promotional term those free credits would be voided and the promotion revoked and the charge for the phone would be valid.
0
0