XfinityBilling

I spoke with 3 agents today and got nowhere. First guy was completely rude talked to me like I was nobody. I’ve been with Xfinity for 7 years and never had that experience ever. 2nd lady helped me so what try to fix my problem but lied about the repayment plan for my bill. And 3rd lady was going around everything I was saying to her about my bill. I’m devastated with the way I was treated today, My phone also went into S0S mode and I couldn’t use it for a whole day. I asked for my account to get credited, a guy back in September also set me up with the wrong repayment plan. My bill for this month was 211 when it’s always 158.