Xfinity unable to unlock SIM on my phone it is been over 3 days and countless hours

user_8bw6th Hello! Thank you for reaching out to us here on our Community Forum. We are sorry to hear that you've had some trouble getting your iPhone 15 unlocked. We'll be happy to take a look at this further and see what we can do to help. Please send a Direct Message with your full name and address.

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  • Click the "Direct Message" icon (upper right corner of this page)
  • Click the "Start a New Conversation" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message