Visitor
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1 Message
Xfinity support
I was informed by a store associate in person and again through chat that a ticket had been created and I would be getting help transferring three phone lines to a newly created account. I cannot find ticket information and I’m wondering when I can expect help to get this resolved thank you.
XfinitySeth
Official Employee
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755 Messages
4 hours ago
Howdy user_jevlso 👋 Thanks for reaching out in our community! It sounds like you've already spent a good amount of time on getting the lines you mentioned transferred, so we'd be happy to take it form here to ensure that gets done 👍 To confirm, you're attempting to move three active Xfinity Mobile lines to a new Xfinity account, or are these lines coming from a different carrier?
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