xfinity moble

I just found out that mobile charges are being billed to me. This makes no sense because I have NEVER had a phone with your company. I tried and tried to discuss this with a human but have NEVER been connected. This is wrong and I am very disappointed with your company. I need to talk to a real person immediately, as xfinity is stealing money from me!

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XfinityBillie

Official Employee

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3.5K Messages

8 days ago

user_ndnc7h Thank you for taking the time to reach out to us here on our Xfinity Forums. I appreciate how frustrating this would be and would love to assist you with reviewing the account and finding a resolution. Please send us a DM to Xfinity Support with your full name and address to get started.

To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it

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user_ndnc7h

xfinity moble

XfinityBillie

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