Visitor
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1 Message
Xfinity mobile
Just transferred to Xfinity mobile and yet to get service once. My whole life is connected to this number I need it to get into my bank account pls help
Visitor
•
1 Message
Just transferred to Xfinity mobile and yet to get service once. My whole life is connected to this number I need it to get into my bank account pls help
XfinityChristy
Official Employee
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2.5K Messages
13 days ago
Oh goodness, I am sorry for the stress and frustration that you have had when trying to get your mobile service transferred and working. I would be happy to look into this with you @user_v91rup and see how we can best help. To get started, please send a direct message with your name and address.
To send a "Direct Message":
Click "Sign In" if necessary
Click the "Direct Messaging" icon at the top of the page (it looks like a text bubble)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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