1 Message
Xfinity mobile is horribke
I’m so fed up with Xfinity mobile. Every month my services are disconnected because Xfinity messed up on their end & keep trying to charge me for a phone that they have in their possession. I’ve been dealing with this since February. This is annoying everytime I call customer service they give me the same lie like it takes days to fix & they will call back. I’m ready to terminate my service.
XfinityAdrienne
Official Employee
•
775 Messages
1 month ago
Hey there, user_fmv31h! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I am very sorry to hear about the experience with Xfinity Mobile service. We can certainly take a look into the concerns, and submit a ticket for our Xfinity Mobile experts to investigate the billing issues fully. Can you please send us a DM to get started?
Will you please send our team a direct message with your full name and full address?
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