ggreen891's profile

New Poster

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3 Messages

Monday, January 15th, 2024 12:15 AM

Xfinity Mobile Fraud in Charging for No Services Rendered

I was charged since July 2023 for Xfinity mobile but never activated any SIM cards. No refund was granted even though there was no service provided. How in good conscience can anyone think that makes sense??

Official Employee

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982 Messages

6 months ago

Thank you for reaching out to us here @ggreen891. Due to account security our options with Xfinity Mobile accounts is very limited. We are not able to perform any account or device specific requests from here. You can reach a Mobile expert at the https://www.xfinity.com/xfinityassistant/?channel=xMobile site for any account issue. You can also text or call them at 888-936-4968. 

5 Messages

Did you ever get your money back?!

5 Messages

27 days ago

This happened to me too. I wonder how many others they did this to.

5 Messages

18 days ago

It is sad to think that committing fraud against consumers and lying about is seems to be a standard business practice with Xfinity Mobile. I am contacting the Attorney General now and will pursue a suit in small claims court as well.

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