1 Message
Xfinity is a thief
They kept my trade in and never paid me out after multiple attempts trying to locate my phone for months I keep getting transferred and no one is able to help. This was an $800 phone don’t do business with Xfinity they are thief’s. And do not trade in your phone with them
XfinityDena
Official Employee
•
2.5K Messages
10 months ago
@user_a6vh8t
I want to be sure we can get everything figured out for you with your billing. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
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