1 Message
Xfinity is a terrible company
Xfinity also scammed me told me I was eligible for a free phone and now they've been charging me every month and I called back and told them it was a free phone and the girls said oh I'm so sorry I'll make this right for you lie lie lie I wish I would never have gotten this Xfinity so hopefully this will help future non-customers so that you don't have to go through all the [Edited: Language] that they dish out they lie lie lie everything the woman said she was going to do in the first conversation of making an account with
a lie I hate this company I hate my phone I'm going to get out of this one way or another
user_lkkzff
1 Message
13 days ago
This company [Edited: Language]. It's a nightmare. I think it depends on your location though honestly. I was using their Internet and mobile phone for a year and had no issues whatsoever. Then I moved and holy cow. I cannot believe how awful they are. I spent 4 hours trying to set it up, and it wouldn't work. Then it suddenly started working for half a day. Then it stopped working again. My cellphone coverage is also abysmal at my new location. At no point during any of this have I been able to talk to a real person. Now they wanna charge me $100 to have someone come out and look at it just to set it up. These gateway routers are garbage. I had a better router in 1993 that only took seconds to plug in and connect to the Internet. after this experience I feel XFINITY is the worst company on the planet
(edited)
1
0
XfinityChristy
Official Employee
•
1.5K Messages
12 days ago
To send a "Direct Message" message:
Click "Sign In" if necessary
Click the "Direct Messaging" icon at the top of the page (looks like a text bubble)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
(edited)
0
0