3 Messages

Monday, July 21st, 2025

xfinity free phone scam

I was lied to about getting a free phone, then was charged $400, cancelled everything but they never did letting bill accumulate. Phone broke in 3 weeks, buttons fell off, phone completely unusable, xfinity wouldnt take it back as they had changed MOTOS 1 yr warranty to 2 weeks. Hmm, I wonder why, maybe beacause they knew phones were defective thats why they changed warranty. I want to file a complaint before I contact xfinity legal and FCC.

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872 Messages

23 hours ago

@user_trh565 2 weeks is the time frame after you signup to cancel service and return the phone for a full refund. 1 year is the MFR warranty on the phone. You need to contact Motorola for warranty repair and support. https://en-us.support.motorola.com/app/repair-faqs/category/how-submit-repair

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