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Xfinity Edge 2025: Does carrier unlock enable OEM Unlocking, or is the firmware permanently restricted?
I have a Motorola Edge 2025 from Xfinity Mobile. Motorola’s portal generated an unlock key, but OEM unlocking is still greyed out. Motorola says Xfinity firmware may keep OEM unlocking disabled even after network unlock. Can Xfinity please clarify for this model: once officially network-unlocked, does OEM unlocking become available, or is it permanently disabled regardless? I’m seeking an official policy answer, not a workaround.


XfinityShawn
Official Employee
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2.6K Messages
3 hours ago
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