U

Visitor

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1 Message

Saturday, May 31st, 2025 1:47 AM

Why is my imei locked?

Trying to transfer to a different provider 

Problem Solver

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767 Messages

2 days ago

@user_v9656h Verify that you meet the unlock requirements here; https://www.xfinity.com/support/articles/eligible-to-unlock-phone

Official Employee

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185 Messages

11 hours ago

Hey there user_v9656h. Did you have a chance to review @DreamSayerZ suggestion yet? Let me know if you need further assistance, or if that helped. 

 

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