U

Visitor

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1 Message

Thursday, July 10th, 2025 9:47 PM

where is the device tab on the mobile page. I have looked everywhere and cannot find it.

where is the device tab for the mobile phone? I want to get a port pin to leave xfinity mobile. 

Official Employee

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1.8K Messages

24 hours ago

Hello @user_8d98b9, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. To transfer your Xfinity Mobile number to another carrier, you'll need a Number Transfer PIN. You can obtain this PIN through the Xfinity app or website. First, sign in to your account on either platform, navigate to the device associated with the number you want to transfer, and then find the option to "Transfer your number, cancel this line". Follow the prompts to request the PIN, which will be sent to your phone as a one-time passcode (OTP). Once you verify the OTP, you'll receive the Number Transfer PIN via text message. This PIN is valid for 24 hours. 

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