Voicemail

I recently transferred my existing phone number to Xfinity Mobile. On my Samsung Galaxy S26 FE, both dialing *86 and holding 1 ask me to enter a mailbox number. My 10-digit phone number is rejected. My voicemail access number is already set to *86.

Please escalate this to the team that handles voicemail provisioning. I need my voicemail mailbox checked, activated, or reset for my ported number. I have already contacted phone support without a resolution.