You cannot completely remove or self-disable the voicemail feature directly from your Xfinity Mobile device or online account. Because it is a built-in network feature, you must contact customer support to have a representative permanently disable the feature on your account level.
To accomplish this, follow these steps:
Call Customer Support: Dial 1-888-936-4968 directly from your Xfinity Mobile phone or any other line.
Request Account Disablement: Tell the agent that you need to permanently turn off the voicemail feature on your line.
DreamSayerZ
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user_f6ucsr
Visitor
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2 hours ago
I've tried that multiple times. I'm frustrated because I'm a retired. employee and I know it can be done because I have done it myself.
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