Visitor
•
2 Messages
Voice mail on phone
When I get a voice mail and try to listen to it, I get a message saying that there's a problem and contact customer service. It is trying to download visual voicemail but can't.
Visitor
•
2 Messages
When I get a voice mail and try to listen to it, I get a message saying that there's a problem and contact customer service. It is trying to download visual voicemail but can't.
user_mw9mmy
Visitor
•
1 Message
2 days ago
I also have this problem and message. Also, callers receive a message that my voice mailbox is full... but I have all of 3 messages under 20 seconds in there.
0
0
XfinityJoe
Official Employee
•
828 Messages
13 hours ago
Good morning @user_y59mn0 thank you for reaching out, we would be happu to assist. Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
0
0
user_y59mn0
Visitor
•
2 Messages
11 hours ago
I finally tried to resolve the problem by uninstalling my security program. That worked, but now my phone is vulnerable. Anyone know if there is a setting for a security program that will not interfere with VM? I am using Avast.
0
0