Urgent: Xfinity Mobile Unlock Issue – Conflicting Device Payment Claims & Double Billing

Hi Xfinity Team,

I need urgent help resolving my mobile number unlock/transfer issue. I’m paying for mobile service with both Xfinity and another carrier, resulting in duplicate expenses. Xfinity claims device payments are pending, but my account shows the device is paid in full, and representatives are giving conflicting information about which device has an outstanding balance. Please review my account and resolve this issue as soon as possible.