Visitor
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9 Messages
Upgrade phones
I have three mobile phones and service with Xfinity. I want to drop one account and upgrade phones to iPhone 15. I’m over an hour away from the nearest store. Can this be done without me having to go to the store?
Visitor
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9 Messages
I have three mobile phones and service with Xfinity. I want to drop one account and upgrade phones to iPhone 15. I’m over an hour away from the nearest store. Can this be done without me having to go to the store?
XfinityDena
Official Employee
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2.1K Messages
5 months ago
@Feuerbach I appreciate you taking time out of your day and want to ensure you’re able to get in touch with an Xfinity Mobile expert to help get this resolved. Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform. Please reach out to our Xfinity Mobile team with the options below.
Text Message: 1 (888) 936-4968
Phone: 1 (888) 936-4968
Chat: xfinity.com/xfinityassistant/?channel=xMobile
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