1 Message
Unlocking Policy for Deployed Military Personnel
The Xfinity MobileThis company does not respect federal laws. When the military is deployed in areas outside of coverage, they need an unlocked phone. I'm going to change provider. I cannot be in a company that does not respect military service. Since I finish paying for the phone I am going to use Verizon or T-mobile or ATT, they respect the Unlocking Policy for Deployed Military Personnel.
XfinityRichard
Official Employee
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1K Messages
5 months ago
Hi there, @Tuloabe I appreciate you taking time out of your day and want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get you taken care of. Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform. Have you tried calling or texting 1 (888) 936-4968, or reached out to our secure online chat at xfinity.com/xfinityassistant/?channel=xMobile where an Xfinity Mobile expert is available 24/7?-Richard
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