Visitor

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1 Message

Monday, April 13th, 2026 2:28 PM

Unlock

I want to request a carrier unlock for my iPhone so it can be used on another network like AT&T 

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Official Employee

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3.3K Messages

6 hours ago

Hello @user_eddd8f 

Thanks for reaching out to us on the forums! We can assist with unlocking your iPhone, so it can be used with on another carrier network. I noticed you sent a DM as well. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message. Since you already sent a DM, we will continue to assist you there!

 

For the forum community,

 

To unlock your phone for another carrier, first ensure it is fully paid off and meets your carrier's specific requirements. For major carriers:

  1. Verizon: Call 1-888-294-6804 or dial *611.
  2. AT&T: Follow their online instructions.
  3. T-Mobile: Call 1-877-453-1304.
  4. Sprint: Call 1-888-211-4727.
  5. For Xfinity Mobile, ensure your phone is activated for at least 60 days, paid in full, and not reported lost or stolen. Unlock requests may take a few days to process.

 

For more details see:

 

 

 

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