Hello, @user_ugn4u9 thank you for taking time create a post. You've contacted the right place for assistance, and want to help with device unlock concern if you're still having issues.
I did find this helpful article on device online from our Xfinity Mobile website, did you by chance attempt any steps outlined here: https://www.xfinity.com/support/articles/eligible-to-unlock-phone ?
XfinityJustinC
Official Employee
•
1.6K Messages
7 months ago
Hello, @user_ugn4u9 thank you for taking time create a post. You've contacted the right place for assistance, and want to help with device unlock concern if you're still having issues.
I did find this helpful article on device online from our Xfinity Mobile website, did you by chance attempt any steps outlined here: https://www.xfinity.com/support/articles/eligible-to-unlock-phone ?
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