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user_yj6ydy
1st Topic

Visitor

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2 Messages

Thursday, October 9th, 2025

Unlock my phones

Please have a real responsible manger/ supervisor unlock my phones as I paid the rest of my phones bills 2 month ago and had my transfer pin number but until now did not have my phones unlocked. 

Would you unlock my phone and send me an email of conformation please

Question

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Updated 

23 days ago

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XfinityAmandaB

Official Employee

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2.7K Messages

23 days ago

 

user_yj6ydy Thank you so much for reaching out for help with unlocking your Xfinity mobile devices. If you have already met all the guidelines for the device to be unlocked you can use the Xfinity assistant to request the device to be unlocked. You can check the requirements here, there is also link to the Xfinity assistant so once you confirm the requirements you can use that option to complete the unlock. 

 

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