If you need to unlock your Xfinity Mobile phone, so it can be used with another wireless carrier, no problem. In most cases, your phone will be unlocked automatically within up to 48 hours of being paid off.
Here are the other unlock requirements to be aware of:
At least 60 days must pass since your phone was activated.
Your Xfinity Mobile account cannot have a past-due balance.
Your phone cannot be reported lost, stolen, or involved in fraudulent activity.
If you believe you’ve met these requirements, but your phone is still locked, please chat with Xfinity Assistant.
We don’t unlock phones for international travel unless the requirements above are met.
Only the account holder, Primary user, or a Manager on a phone’s original Xfinity Mobile account can request to have it unlocked.
YukamoRan
Contributor
•
26 Messages
16 days ago
Hi @user_91sz5d I'm a freelance IT guy not affiliated with Xfinity
I would need more detail, but if my assumption is right you want your phone unlocked from Xfinity mobile:
Source: https://www.xfinity.com/support/articles/eligible-to-unlock-phone=
If you need to unlock your Xfinity Mobile phone, so it can be used with another wireless carrier, no problem. In most cases, your phone will be unlocked automatically within up to 48 hours of being paid off.
Here are the other unlock requirements to be aware of:
If you believe you’ve met these requirements, but your phone is still locked, please chat with Xfinity Assistant.
We don’t unlock phones for international travel unless the requirements above are met.
Only the account holder, Primary user, or a Manager on a phone’s original Xfinity Mobile account can request to have it unlocked.
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