Unlock code for paid off phone

Question

I paid off my phone and was told it will unlock automatically.  But, the new service and Sim card ask for an unlock code. How do I get the unlock code for paid off phone?

XfinityJosephA · Answer

nuchaka please send us a direct message when you have a chance. You can use the Direct Messaging icon at the top of the page to send your name and service address to 'Xfinity Support.'

Devices

nuchaka

Unlock code for paid off phone

XfinityJosephA

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