Visitor
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1 Message
Unauthorized port out fraud
xfinity allowed someone to fraudulently port out my phone number . This person now has control of my phone number, my bank accounts and my email because they were able to authenticate with my phone number. Have spent 10+ hours on the phone being bounced around to every Xfinity department. And have spent 3+ hours in person. No help. They are currently trying to contact the hacker who stole the number to get permission to give it back. Insanity. Can anyone help?
XfinityBillie
Official Employee
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3.3K Messages
1 month ago
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