Unable to register Samsung Galaxy ZFold7 IMEI

Hello,

I have an unlocked Samsung Fold that will not register on your network.  IMEI 358910537129742.  It says incompatible with network and customer service on the phone and at store was not helpful.

I have wasted a bunch of time on this phone, it needs escalation to Executive Care to be added/whitelisted/made compatible with your network.  Phone is only 2-3 months old in my possession and I shouldn't have to but a new phone.

I am testing now to port all the businesses numbers over, 20-÷30.  Please fix this IMEI or authorize a direct phone swap with a Fold 7 that will work so Comcast can get the business.  We will subscribe for years and its this or TMobile and Starlink.

Thanks and please advise as to the repair/programming of this IMEI.  Please fix ASAP.

Thanks,

Doug