Visitor
•
1 Message
two comcast e-mail accounts totally messed up.
I think the comcast.net accounts, [Edited: "Personal Information” and [Edited: "Personal Information” , were somehow linked. I have been getting pop-ups saying the imap password for [Edited: "Personal Information” is wrong. Same for my [Edited: "Personal Information” account only it says iMap password for[Edited: "Personal Information” . [Edited: "Personal Information” belonged to my husband. He passed 2 years ago. I just deleted his [Edited: "Personal Information” . That [Edited: "Inappropriate Language"] my [Edited: "Personal Information” account. Tried to add back his [Edited: "Personal Information” account. That has not worked. When I look at [Edited: "Personal Information” account in settings, it is showing as a POP set up, not Imap. I absolutely use iMap when I tried to re-enter his account. BUT, it is showing as a POP set up. This is totally a MESSSSS!!!!


XfinityRichard
Official Employee
•
3.9K Messages
5 days ago
Good morning, @user_74gxmc . I’m sorry you’ve been dealing with such a frustrating email issue, especially with both accounts getting mixed up. Since it’s been a few days, were you able to get assistance with this, or are you still having trouble with the Comcast email accounts?
0
0