Visitor

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1 Message

Monday, August 3rd, 2026 6:05 AM

Tv app 00352

Won’t play back any shows. Keep getting error messages 

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Official Employee

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4.5K Messages

3 hours ago

@user_4o4zxk

 

Xfinity error code TVAPP-00352 is a general playback and connection error on the Xfinity Stream app. It usually happens when live TV or a DVR recording suddenly stops, freezes, or fails to load properly on a mobile device or computer.

 

Can you try these quick fixes:
  • Restart the app: Force-quit the Xfinity Stream app, wait two minutes, and open it again.
  • Reboot your device: Turn your phone, tablet, or computer completely off and back on.
  • Check network connection: Toggle between Wi-Fi and cellular data, or move closer to your Wi-Fi router.
  • Reinstall the app: Delete the Xfinity Stream app from your device and download the newest version from your app store.
  • Disable VPNs: Turn off any active VPN or proxy service, as they block secure streaming protocols
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