Visitor
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1 Message
Turn off international service
I started International Service on 5/10 for my Japan trip. I returned on 5/26 to USA. How do I turn it off? Phone number I can call?
I have a land line which I use to call Japan land line. I pay $40/mo. Is there less expensive plan? How much will it be to call Japan land line from my cell phone?
XfinityJohnG
Official Employee
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2.8K Messages
6 hours ago
Thank you for reaching out to our team here. I will be happy to answer any questions on the international calling from here for you. Did you add the Global travel pass when you were on that trip, or do you have the new 6th generation Mobile plan that includes international talk and text? You do not need to remove Global Travel Pass once you return home. You are only charged for a pass while on an active session when you use data abroad. Global Travel Pass stays on your line until you are ready to use it the next time you travel internationally. You can always take off Global Travel Pass at any time through your account online or through our app. With the landline you can check the https://www.xfinity.com/international-voice/rates link for international charges.
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