@user_il6xsw Thanks for bringing your mobile concerns to our attention. To better assist, can your provide us with more details? Was the incorrect device sent to us or was the wrong device details entered? Have you had the opportunity to call into our Mobile department directly at 1 (888) 936-4968?
XfinityKei
Official Employee
•
1.8K Messages
1 month ago
@user_il6xsw Thanks for bringing your mobile concerns to our attention. To better assist, can your provide us with more details? Was the incorrect device sent to us or was the wrong device details entered? Have you had the opportunity to call into our Mobile department directly at 1 (888) 936-4968?
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