Transfer pin

I am requesting a transfer pin

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Problem Solver

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1.2K Messages

1 month ago

To get your Xfinity Mobile transfer (port-out) PIN, log in to your account online or through the Xfinity App and request a security code via text.

Steps to Get Your Transfer PIN

Sign in: Log into your account on the Xfinity Mobile Website or open the app.

Go to Devices: Navigate to the Devices tab and select the specific phone number or line you want to transfer.

Select Transfer Option: Scroll down to find "Transfer your number, cancel this line" and click Learn More.

Verify via OTP: Choose the option to send a one-time passcode (OTP) to your active line, then enter and confirm the code.

Receive PIN: Xfinity will text your 6-digit security transfer PIN to your phone.

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5 Messages

1 month ago

i've been following the exact steps above.
I have just not been receiving any PIN on my personal line.

I am hence not able to stop using the (terribly bad) services of xfinity to use a much better phone provider.

Please advise on next steps. I do need to get my porting PIN.

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5 Messages

45 minutes ago

just so we're clear, i can successfully get texts from xfinity to change my password. I cannot do so to get a code to generate a porting PIN.

To me this is proof that I am being prevented from transferring my line by Xfinity/that I am being forced to stay at xfinity.

This is not unacceptable.

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