Visitor
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1 Message
Transfer Pin
I have been treated so poorly from customers service because I need to get my transfer pin and everyone was rude and unhelpful
Visitor
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1 Message
I have been treated so poorly from customers service because I need to get my transfer pin and everyone was rude and unhelpful
DreamSayerZ
Problem Solver
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806 Messages
2 days ago
@user_z7h1xf
1. Sign in to your Xfinity Mobile account online and go to the Devices tab.
2. Select the device associated with the mobile number you want to transfer.
3. Scroll down to Transfer your number, cancel this line and select Learn More.
4. Choose the active line and send a one-time passcode (OTP) to that line.
Enter the OTP and select Confirm Code.
5. Send yourself a text message with the security PIN, which expires in 24 hours.
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XfinityRoberto
Official Employee
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1.8K Messages
18 hours ago
Hi there @user_z7h1xf. Thank you so much reaching out to us regarding your concern of getting a transfer pin. Please follow the instruction that @DreamSayerZ provided. Thank you so much for your help @DreamSayerZ.
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