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Friday, December 20th, 2024 5:03 AM

transfer esim

failed to transfer physical sim to esim

Official Employee

 • 

2.8K Messages

2 months ago

Thank you for reaching out @user_f3lqy5 I am sorry to hear your issue with getting a eSIM. Have you reached out directly to our Mobile Team? 

 

Text Message: 1 (888) 936-4968
Phone: 1 (888) 936-4968
Chat: xfinity.com/xfinityassistant/?channel=xMobile 

10 Messages

23 days ago

How are you supposed to call or text for help when you don’t have a working sim for cell service?

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