Tuesday, June 25th, 2024 6:08 PM


I traded in my iPhone 12 for an iPhone 15.
This time I paid full price for the iPhone 15.
How will the trade-in money be refunded?

I was told I would hear from them later, but no one has contacted me.

Official Employee


1.6K Messages

20 days ago

Hello, @user_2zg7q7 You can review this support article https://www.xfinity.com/mobile/support/article/trade-in-old-phone to gather answers on our trade-in process. 

forum icon

New to the Community?

Start Here