Visitor
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1 Message
Trade in
I sent my phone for trade in with all the steps done and got my offer I approved it and thought that was that but now I look at it and it says declined that I declined when I approved it
Visitor
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1 Message
I sent my phone for trade in with all the steps done and got my offer I approved it and thought that was that but now I look at it and it says declined that I declined when I approved it
XfinityJon
Official Employee
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2K Messages
9 hours ago
Good evening user_hhutja. I want to ensure I understand the situation. Just to confirm, you have already mailed in your device for the trade-in, correct? Then you had been emailed an offer amount, and had approved it; but it shows you declined it? Have you received any follow-up communications since this was posted? Please let me know, I will be happy to assist further.
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