Visitor

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1 Message

Monday, June 22nd, 2026 4:31 AM

Stuck service order. over 15 hours on phone with support.

Trying to port Xfinity Voice landline to Xfinity Mobile. Stuck in backend provisioning limbo for 19 days.

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Official Employee

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257 Messages

4 hours ago

@user_ppsqjr Thanks for reaching out to us about porting your number. I do apologize for any inconvenience this may have caused you, and I would be more than happy to assist you today. Are you getting an error message?

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