Stream app not showing all recordings

This problem started a day or so ago. I typically record a lot of shows and then I watched all my phone when I'm out. All of a sudden I don't get all the recordings on my phone that are on the television. I've tried all this troubleshooting steps to people of listed online.

I have synced the box I have rebooted the X1 box and my phone I have deleted the app and download it again. I have made sure I'm on my Xfinity wi-fi.

I checked and I do NOT have the lite service. I pay for the DVR I pay extra.

more ideas appreciated.