SIM

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If you need to unlock your Xfinity Mobile phone, so it can be used with another wireless carrier, no problem. In most cases, your phone will be unlocked automatically within up to 48 hours of being paid off.

Here are the other unlock requirements to be aware of:

• At least 60 days must pass since your phone was activated.
• Your Xfinity Mobile account cannot have a past-due balance.
• Your phone cannot be reported lost, stolen, or involved in fraudulent activity.

We don’t unlock phones for international travel unless the requirements above are met. Only the account holder, Primary user, or a Manager on a phone’s original Xfinity Mobile account can request to have it unlocked. Do you meet these requirements listed?