SIM Pairing

Hi, I've seen a few other people post about this topic. I'm posting so I can get support.

I recently purchased an iPhone 17 Pro Max and transferred the existing eSIM on my iPhone 13 Pro Max to it using the built in iPhone transfer from an existing phone. After completing activation, I logged into the Xfinity mobile website to turn Number Lock back on. When viewing the Device information in the Xfinity Mobile website, it complained about the IMEI and now I have a Paired SIM on the line. When I look at my Device information on the Xfinity Mobile website, I see both the primary IMEI and the paired IMEI of the new phone. The paired IMEI is shows up on my new iPhone as IMEI2 under Settings -> General -> About page.

I used the Xfinity Mobile website to generate a new eSIM for this phone and completed activation. However, the Xfinity eSIM is using IMEI2 and not the primary IMEI. The paired IMEI message in the Xfinity Mobile website is gone when viewing that device.

I don't know what kind of issues this may cause, but I'd like to get help so that the primary IMEI is the only one being used on my phone. I'm happy to take the phone into a store if this can't be fixed online.