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Tuesday, April 16th, 2024 1:31 PM

Setting up an iPhone 6plus

My daughter broke her phone and the only spare that I have is an iPhone 6 plus.  It is possible to set up and use this phone?

Problem Solver

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380 Messages

1 month ago

@dw4stner It might work if you transfer the sim card from the old phone to the new phone. If the phone that broke was using an eSIM, you would need to get a physical sim card.

You should reach out to Xfinity Mobile support for further assistance.

(edited)

Official Employee

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1K Messages

1 month ago

Good morning dw4stner

This is absolutely a possibility. To find out the specifics, I would like to steer you to the experts. Below I have included the various options to touch base with our Xfinity Mobile team. 

SMS Text Message: 1 (888) 936-4968
Phone: 1 (888) 936-4968
Chat: https://www.xfinity.com/xfinityassistant/?channel=xMobile

 

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