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Monday, October 13th, 2025

Set up cellular on Apple Watch

I've added the eSIM today at Xfinity store but when I tried to connect/set up the cellular it kept giving me “The connection to the server was lost”

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2.9K Messages

7 days ago

 

Thank you for choosing Xifnity Mobile, user_jwi5kv!Xfinity eSIM connection to the server was lost" error, you're not alone—it can be frustrating, but there are a few steps that might help resolve it. Start by checking your connection: Make sure you're connected to a stable Wi-Fi network and have a strong cellular signal. These are essential for eSIM activation and communication. Try a quick reset: Toggle Airplane Mode on and off, then restart your device. These simple actions can often clear temporary glitches that interfere with connectivity. Look for software updates: Sometimes, your device needs the latest updates to support eSIM features properly. Go to your settings and check if any updates are available. Please let us know if this information helps!

 

 

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